Culture

You will always speak the truth. What you promise is what you deliver

You will only ever make agreements you are willing and intend to keep.

You will communicate any potential broken agreements at the first opportunity.

You will clear up all broken agreements immediately.

You will neither fear nor resent change. You will see change as a challenge rather than a threat and you will always choose change rather than allow change to choose you.

You will open your mind to the possibility of universal energy and consciousness.

You will always speak positively of your team members, Mars Venus Franchisees, Master Franchisees, clients, Dr John Gray and Mars Venus Coaching in both public and private.

You will speak with good purpose using empowering and positive conversation.

You will respect that men and women are different and equal.

You will always use active listening, specific and powerful questioning, and open mindedness as your communication tools of trade.

You will avoid using or listening to profanity, sarcasm or gossip.

You will acknowledge what is being said as true for the speaker at that moment.

You will take responsibility for responses to your communication.

You will greet and farewell people using their name.

You will always apologise for any upsets first ... and then look for a solution.

You will only ever discuss concerns in private with the person involved.

You will always attend to the client and the client's agenda, and not to your agenda for the client

You will help clients to discover for themselves the new thoughts, beliefs, perceptions, emotions, moods, etc. that strengthen their ability to take action and achieve what is important to them.

You will celebrate client successes and capabilities for future growth.

Good enough isn't, and average is not an option.

You will look for ways to do more with less and stay on a path of constant and never ending improvement and innovation.

You will focus your attention on the successful outcome of whatever you are doing.

You will celebrate the success of others and congratulate them on their achievements.

You will understand that happiness is not based on possessions, power or prestige but on relationships with people you love and respect.

You will display pride, prosperity, competence and personal confidence.

You will always be willing to learn from your mistakes.

You will always be striving to learn, grow and master so you can help your fellow team members and clients learn, grow and master too.

You will act as an educator to allow your clients to make their own intelligent decisions about their future, remembering that it is their future.

You will impart practical, useable knowledge rather than just theory.
Team Work You will be willing to do whatever it takes to stay together and achieve team goals.

You will focus on cooperation and always come to a resolution, not a compromise.

You'll be flexible in your work, able to change if what you're doing's not working.

You will ask for help when you need it and be compassionate to others who ask you.

You will constantly strive to achieve and maintain a healthy life balance and remember that life balance is not just about time management.

You will understand the truth that your spiritual, emotional, physical and family relationships are just as important as your financial and career goals.

You will always look to the system for a solution. If a problem arises you will look for a system correction before you look for a people correction.

You will look for a system solution in your innovation rather than a people solution.

You will follow the system exactly until a new system is introduced.

You will suggest system improvements at your first opportunity.