Emotional Intelligence
John Mayer and Peter Salovey coined and defined the phrase “Emotional Intelligence” (EI) in 1990. Salovey and Mayer's conception of EI strives to define EI within the confines of the standard criteria for a new intelligence. Following their continuing research, their initial definition of EI was revised to: "the ability to perceive emotion, integrate emotion to facilitate thought, understand emotions, and to regulate emotions to promote personal growth."
But it wasn’t until the publication of Daniel Goleman's best seller Emotional Intelligence: Why It Can Matter More Than IQ, that the term became widely popularized in 1998. Goleman popularized emotional intelligence in the business realm by describing its importance as an ingredient for successful business careers and as a crucial component for effective group performance.
The ability-based model views emotions as useful sources of information that help one to make sense of, and navigate, the social environment. The model proposes that individuals vary in their ability to process information of an emotional nature and in their ability to relate emotional processing to a wider cognition. This ability is seen to manifest itself in certain adaptive behaviors. The model proposes that EI includes 4 types of abilities:
- Perceiving emotions
- Using emotions
- Understanding emotions
- Managing emotions
You’ll learn:
- Why Emotional Intelligence matters.
- Where and when EI began.
- Emotion in the workplace and how performance is affected.
- Effectively navigating through emotions in the workplace.
- The role of self-awareness.
- How to increase your self-awareness.
- Focusing your self-awareness.
- The five main areas of EI.
- Helping your team with EI basics.
- How EI affects your leadership style.
- Future utilization of EI.
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